TITLE: Data Governance Manager
REPORTING: Product Director
DEPARTMENT: Technology
DISCIPLINE: Ogilvyone
AGENCY: Ogilvy Africa, Kenya
LOCATION: Nairobi
SCOPE: In-Market
OGILVY AFRICA – COMPANY OVERVIEW
Ogilvy Africa is the largest network agency on the continent catering to more than 40 countries with a team of 900 people across Central, East and West Africa. Our regional office is based in Nairobi – Kenya, where we house a portfolio of over 100 brands for clients such as AB InBev, Airtel, Bajaj, Bill & Melinda Gates Foundation, Coca-Cola, Diageo, Equity Bank, European Union, KFC, Mastercard, NCBA, Nestle, Philips, PWC, Total Energies, UNICEF, Unilever and WWF amongst others.
Our distinctive positioning and proposition are key for times, when clients desire a partner to help them realize their growth ambitions or to get back to growth. No one knows Africa like we do, with a footprint to deliver in countries that matter to our clients.
This proposition is anchored on true shared value, what our world needs now, creating human (societal) value, employee value and commercial value. This proposition cuts across our key mega-businesses ABC (Advertising, Branding and Content), Experience (including CRM and e-commerce), PR & Influence and Media (focussed on performance marketing).
In addition, we’ve created proprietary marketing products in areas such as real-time marketing, social intelligence, performance marketing, e-commerce enablement and content hubs. Our unique operating model, One Ogilvy, allows clients and brands to cut the complexity of agency structures and create seamless omni-channel experiences for their consumers, across touchpoints. Fuelled by the holy trinity of content, data, and technology; Ogilvy Africa strives to be the best-practice agency model, for Developing & Emerging markets.
In our 20+ years in Africa, we have won the highest number of regional and global awards for the region including Cannes Lions, Clio awards, Dubai Lynx Festival, SABRE Awards (Global and Africa), Loeries and WARC, to name a few.
Ogilvy is a leading global network of WPP. Launched by David Ogilvy over 75 years ago, it is referred-to as the Agency of Giants, by several industry experts. 2023 WARC rankings named Ogilvy, the #1 creative network in the world.
JOB PURPOSE – SUMMARY
The eCommerce Data Governance Manager will be responsible for establishing and maintaining a robust data governance framework to ensure the accuracy, integrity, and security of data across our eCommerce platforms. This role will collaborate with various stakeholders to define data policies, standards, and best practices that align with business objectives and regulatory requirements.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Data Governance Framework
• Develop and implement a comprehensive data governance strategy.
• Establish data policies, standards, and procedures to ensure high data quality.
Data Quality Management
• Monitor data quality metrics and implement improvements as needed.
• Conduct regular audits to ensure compliance with established standards.
Stakeholder Collaboration
• Work closely with IT, marketing, sales, and other departments to understand data needs.
• Facilitate cross-functional teams to resolve data issues.
Regulatory Compliance
• Ensure compliance with GDPR, KDPR and other relevant regulations.
• Maintain documentation related to data governance activities.
Training & Development
• Conduct training sessions for employees on data governance best practices.
• Develop materials to support ongoing education about the importance of data governance.
Technology & Tools
• Evaluate and recommend tools for improving data management processes.
• Oversee the implementation of new technologies related to data governance.
Reporting & Analytics
• Generate reports on the status of data governance initiatives.
• Provide insights into areas for improvement based on analytical findings.
PROFESSION, TECHNICAL SKILL AND PREVIOUS EXPERIENCE REQUIRED
• Bachelor’s degree in Information Technology, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in data management or a similar role within an eCommerce environment.
• Strong understanding of GDPR, KDPA, and other relevant regulations.
• Proficiency in using data management tools (e.g., SQL, Excel).
• Excellent communication skills with the ability to present complex information clearly.
• Strong analytical skills and attention to detail.
• Ability to work collaboratively in a fast-paced environment.
• Certification in Data Management (e.g., CDMP).
• Experience with cloud-based platforms (e.g., AWS, Azure).
• Familiarity with machine learning algorithms and their applications in eCommerce.
LOCATION
• FEED works as a combination of ON and OFFSITE work-frame. So, you will be required to work from client office locations and Ogilvy offices from time to time.
BELIEFS AT OGILVY
• People need regular OS upgrades: Even the best OS will be obsolete tomorrow unless its constantly upgrades. The same is true for people.
• We need more cows than milkmen: We are a culture of practitioners, not managers. We contribute before we comment.
• Creative about creativity: Creativity is, and will always be, our differentiator. Creativity now includes holy trinity of Data -Content -Tech
• Diversity is a competitive advantage: New profiles, new skills, new styles of leadership make us a stronger company.
• Collaborative advantage > Competitive advantage: Find partners who are on top of their game at the skillset we need. It’s the only way to scale at the speed without pretending to have all the answers.
• Team Individual: You get a lot more done when everyone stops worrying about who gets credit at the end. Teams Succeed, and individuals fail.
• Fail often, fail fast: We see intrapreneurs in all our people and encourage a culture of pilots. Test, succeed, and scale; or fail-fast learn, learn from the failure and start something new.
HOW TO APPLY
Ogilvy Africa is an equal-opportunity employer that believes in diversity as a competitive advantage.
We are committed to a fair and inclusive hiring process.
If your career aspirations match this exciting opportunity, please apply as follows.
• Complete this application form and submit.
• Share your resume separately in PDF format (strictly) via our recruitment email address [email protected]. Ensure that your resume bears your first and last names.
• In the email subject, strictly quote the job title and location (Job Title – Location). For instance, if you are applying for the Account Executive position based in Kenya, then, I will quote the subject Account Executive – Kenya with your resume attached. Do not add anything else to the email subject
Please note that completing the application form is mandatory for consideration alongside your email application where you share your resume in PDF (strictly). Only shortlisted candidates will be contacted.
Ogilvy Africa is an equal-opportunity employer that believes in diversity as a competitive advantage. We are committed to a fair and inclusive hiring process. To minimize unconscious biases from our hiring process, we’ve taken on an initiative to #RightTheCV (find out more by clicking here)
Closing Date: November 01, 2024